Building Services Coordinator

We are accepting applications from CVRD CUPE Local 556 members only for a permanent full-time Building Services Coordinator to join our team. The Building Services Coordinator contributes to the success of the Building Inspection Services team, and our community, through delivery of outstanding customer service. Reporting to the Manager of Building Inspection Services, the primary responsibilities of this exciting new role include:

• Acting as the main point of contact for Building Inspection Services;
• Assisting customers at the building inspection counter and responding to telephone inquiries;
• Responding to complaints about building, permit, and inspection issues and escalating to the appropriate person/department as required;
• Managing the primary department email and inbox, ensuring that all inquiries and questions are distributed to appropriate staff;
• Receiving and reviewing supporting forms, documents, and plans for permit applications;
• Identifying non-conforming items on plans submitted for building permits;
• Responding to inquiries and corresponding with builders, realtors, property owners and the public, relating to building requirements of the CVRD and provincial statutes;
• Working in collaboration with and supporting the Building Officials to ensure the permit application and approval process is consistent and efficient;
• Reviewing documents including plans, drawings, certificates, and reports received from customers, lawyers, engineers, and other building industry professionals;
• Researching land use information for relevant site plan information such as easements and covenants to provide feedback and direction to applicants;
• Determining if inspections should be scheduled, scheduling inspections, site visits and/or appointments for inspection staff;
• Creating database records for permits and initiating building files;
• Performing various administrative duties such as recordkeeping and data entry; 
• Liaising with the planning department, fire and health agencies, and other agencies to collect information and resolve issues during the building permit and inspection process

Our ideal candidate is:

• A strong communicator with effective conflict resolution skills and the ability to respond to inquiries in a tactful and courteous manner;
• Educated at the post-secondary level in Building Technology, Planning, or another relevant discipline with a diploma of over one up to two years following high school graduation;
• Current in building inspection department procedures, bylaws, codes and standards, and building construction practices, with over three years up to and including four years directly related experience in a local government building or planning department and/or in the building construction industry (an equivalent combination of education and experience may be considered);
• Comfortable reviewing various documents including plans, specifications, certificates and reports with high attention to detail and sound problem solving skills;
• Able to keep accurate and complete records, conduct research and prepare reports and correspondence;
• Self-directed with the ability to organize and execute work with minimal direct supervision;
• An advanced user of Microsoft Office Suite, Adobe and SharePoint applications with demonstrated ability in information retrieval from land use software applications, outside agency and web-based applications for file and document sharing;

• Preferred qualifications include: membership with the Building Officials’ Association of BC (BOABC), completion of the BOABC Level 1 building qualification exam and registration as a Qualified Level One Building Official or Building Official-in-training.

  A valid BC Class 5 driver’s license is required for this role.