Utilities Accounts

The Comox Valley Regional District, Financial Services, provides utility billing for numerous service areas. The billing period varies by area and can be monthly, quarterly, or annually.

Service areas include:
  • Black Creek/Oyster Bay Water
  • Comox Valley Water
  • Denman Island Water
  • Graham Lake Water
  • Royston Water
  • Royston Garbage/Recycling Collection
  • Union Bay Water

Water Metering and Rates

Please visit our Water Metering & Rates page to find information about each water service area's bylaws, rate structure and water meter upgrade projects.

Have you repaired a leak recently? If so, you may qualify for a rebate. Visit our Water Leak Rebates page to review if you may qualify.

Royston Garbage and Recycling


Go green with paperless billing! To receive your utility billing by email, use our feedback form to provide your information. It’s quick and easy. Continue your green efforts by paying your bill online through your internet banking!

Pay Your Utilities Invoices

There are several ways you can pay your CVRD utility bills:

By Pre-Authorized Payment complete the application for automatic payment of your invoices through your bank account. 

Pre-Authorized Payment Application Form    

If you would like to modify your banking information or cancel automatic payment, complete the modification form

Pre-Authorized Payment Modification Form

Through Your Financial Institution visit your institution in person or add us as a payee in your online or telephone bill payment program. Search for us using the payee name listed under your financial institution below. You will need your 13-digit account number located on your invoice (without spaces or dashes).

By Mail send cheques payable to “Comox Valley Regional District” to:
Comox Valley Regional District
770 Harmston Avenue
Courtenay, BC 
V9N 0G8

In person come to our main office at 770 Harmston Avenue with cash, cheque, debit, Mastercard or Visa. There is a drop box located at our main entrance to drop off cheques (made payable to “Comox Valley Regional District) outside business hours. 

By Phone call 250-334-6000 to pay with a Visa or Mastercard.

Utility Billing Address Changes

Only registered property owners can change the billing address for utility accounts. As these account addresses are linked to the BC Assessment Authority and Land Title & databases, call BC Assessment at 1-866-value BC (1-866-825-8322) or use the link provided below to submit a change of address notification.  If you should require further assistance, email or call 250-334-6033.

BC Assessment Authority - Change of Address Notification Online Form