Update March 19, 2019

Construction nearing Completion for the Sandwick Waterworks Conversion

Knappett Industries has been retained by the Comox Valley Regional District and the City of Courtenay to perform water main upgrades on Wentworth Road, Caledon Crescent and Highway 19A. As part of the upgrade, the new water main is to be tied into the existing water system. There are six tie-ins required to connect Sandwick to the Comox Valley water system.

While these six tie-ins are taking place it will be necessary to shut down water service to sections of the Sandwick service area. The next tie-in is scheduled to take place on Wednesday, March 20th, 2019 and is anticipated that this work will take approximately 8 hours to complete. The water service connection will be turned off from 8:30 am to 4:30 pm. The affected households will be notified by letter. Construction activities can often be disruptive and we apologize in advance for any impacts this work may cause. If you have not been notified by letter it means you are not in the immediately affected area but may still experience discoloured water when a tie-in is completed. 

As the existing mains are shut down and re-charged, it is likely that the water will appear dirty.  CVRD crews will be working very hard to flush this water out until it clears. This is to be expected when tying into and existing system.

If you do experience discoloured water, running one or more cold water taps in your home for 20 minutes should resolve the issue. Please refrain from using the hot water taps as it might draw dirty water into your tank.

Reporting Water Quality Issues:

If you have a water quality issue to report, please call 250-334-6056 during weekdays from 8 am - 4:30 pm and our after hours water emergency line at 1-877-999-2285 so that we can track your exact location and the nature of the complaint. It is important that we are able to accurately track the source of any drinking water complaints and we ask the public to use the appropriate mechanism to make their reports. 

Sandwick Water System Notification List

As we complete the final stages of the Sandwick Waterworks Conversion in the coming weeks, area residents may experience additional temporary water quality issues. To receive advanced notification about upcoming construction events, please sign up through the CVRD Emergency Notification System to be included on the Sandwick Water System notification list. This sends important alerts via both text message and voice call to those who have signed up to receive them.

To register for this emergency notification system, visit the Emergency Notification Page.

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