Animal Control Problem

The CVRD has established rules and regulations to control pets and other animals within areas of the Regional District. These regulatory rules have been established by the board through various policies and bylaws to provide for the enjoyment and protection of the District's general population. Enforcement of the animal control policies and regulations has been contracted to the Commissionaires: Victoria, the Islands and Yukon, and the Comox Valley branch of the BCSPCA is contracted to provide the pound facility.

If you have an animal control complaint, please call 250-218-2365 or email cvrdanimalcontrol1@shaw.ca. Visit the Animal Control page on this site for more information.

Bylaw Violation

A 'bylaw complaint' is a formal written request to have an alleged bylaw infraction investigated by a bylaw enforcement officer. For your convenience, and to ensure your complaints and comments are responded to as quickly and comprehensively as possible, the CVRD has created a complaint package for you to fill out and return.

Bylaw complaint forms are available to download here. Be aware that completed bylaw complaint forms are treated as formal legal documents even if sent electronically.

If you have any questions about Comox Valley Regional District bylaws that are not answered on this website, concerns regarding anonymity or are hesitant to make a formal complaint, please contact the CVRD Manager of Bylaw Compliance at 250-334-6000 or email us. Visit the Bylaw Complaints page on this site for more information.

Streetlighting Issues

Streetlights in the electoral areas are primarily owned by BC Hydro and used under agreement by CVRD. To report streetlighting issues, contact CVRD by form and include the required information outlined below. To report streetlighting issues through the 'general inquiry' online feedback form, please visit the Streetlighting Info page.

Information required in order to send request to BC Hydro:

  • Light needs to be within the CVRD
  • A physical address as close to light as possible
  • Name of person reporting
  • Telephone # of person reporting

Water Emergency

In the case of a water emergency, contact us via the water emergency telephone number at 1-877-999-2285. Visit the Water Services page on this site for more information.

Water Restrictions Infraction

To report an infraction in the City of Courtenay, email or call 250-334-4441. To report an infraction in the CVRD or Town of Comox, call 250-334-6006. Please visit the Water Restrictions page for more information.