This form assists the CVRD in tracking odour complaints from the Sewage Treatment Plant. Information collected is done so under the authority of Section 26(c) of The Freedom of Information Act. This information will provide our staff with insights on activities or areas of particular concern and assist in analysis - enabling decisions to be made that consider the impacts on the community. Please fill out the form below to have your complaint logged in the system. All complaints will be tracked and the number and nature of complaints will be provided in a quarterly report to the Sewage Commission and posted to our website. No personal information will be posted publicly without consent.

Should you have any questions about the collection, use or disclosure of this information, please contact or by phone at 250-334-6000.

Water Pollution Control Centre Complaint Form

Complainant Information
Relevant Supporting Documents

If you have any relevant documents that you would like to include with your complaint, please upload them here.

Files must be less than 2 MB.
Allowed file types: jpg jpeg png pdf.