Updated May 24, 2019
Water Main Upgrades Underway in Royston
Water main upgrades are underway in Royston, on Gartley Road and Gartley Point Road. As a result, temporary disruptions of water service will occur in the area. The first scheduled water shutdown will occur on Tuesday May 28, 2019, between the hours of 8:00 am and 5:00 pm. Impacted residents have been notified via letter.
It is recommended that effected residents stockpile a supply of drinking water in advance of the scheduled shutdown, and store other water as needed for use during the service disruptions, such as filling the bathtub for emergency use and toilet flushing. Once water service is restored, it is recommended that you run an outside tap for a short period of time to release any air that may remain in the system as a result of the work, before returning to regular indoor water use.
Reporting Water Quality Issues:
If you have a water quality issue to report, please call 250-334-6056 during weekdays from 8 am to 4:30 pm and our after hours water emergency line at 1-877-999-2285 so that we can track your exact location and the nature of the complaint. It is important that we are able to accurately track the source of any drinking water complaints and we ask the public to use the appropriate mechanism to make their reports.