Water Service Interruption on Back Road - May 5, 2020

Upgrades are being done to the water distribution system on Back Road from Sahtloot Crescent to Strathcona Crescent on May 5, 2020. The water supply will be shut off for approximately eight hours, beginning at 8:00am until approximately 4:00pm. The disruption is expected to affect residences on Saseetla Crescent and residences connected on Back Road from Sahtloot Crescent to Strathcona Crescent.

The water service will be restored as soon as possible; however, you should take any precautions you consider necessary for the above period of water shut-off to ensure you have an adequate supply of water on hand.

Some discolored water may be experienced once the water is turned back on. The water is not harmful, but you should flush the water by running a cold water tap until it is clear again.


Boil Water Notice Lifted - Graham Lake Improvement District and Denman Water Local Service Area

Updated: April 14, 2020

The boil water notice affecting both the Graham Lake Improvement District (GLID) and the Denman Island Water Local Service Area has been lifted. For more information about the Graham Lake Improvement District, visit the GLID website

Reporting Water Quality Issues

If you have a water quality issue to report, please call 250-334-6056 during weekdays from 8 am to 4:30 pm and our after hours water emergency line at 1-877-999-2285 so that we can track your exact location and the nature of the complaint. It is important that we are able to accurately track the source of any drinking water complaints and we ask the public to use the appropriate mechanism to make their reports.​