Water Service Disruption - Astra Road Area
A disruption of water service will occur Thursday, July 30, 2020 from 8:00 am to 4:30 pm to facilitate work on the water distribution system that will affect residents on Astra Road, Seal Road, Toogood Road and Butler Roads.
While we will make every effort to restore the water service before the time indicated above, the actual duration of the shut off will depend on the conditions encountered. To make sure you have an adequate supply of water on hand, please fill up some jugs or containers to help with any cleaning or flushing required during the shut off. Please ensure that any electric hot water tank elements are switched off to prevent any damage that can occur if the hot water tank is used during this time.
Note that the water may be discoloured after the water service is restored, but should clear up in a short period of time. If you have any questions or concerns, please call the Engineering Services Department at 250-334-6056 or email email@example.com
Reporting Water Quality Issues
If you have a water quality issue to report, please call 250-334-6056 during weekdays from 8 am to 4:30 pm and our after hours water emergency line at 1-877-999-2285 so that we can track your exact location and the nature of the complaint. It is important that we are able to accurately track the source of any drinking water complaints and we ask the public to use the appropriate mechanism to make their reports.