Maintenance Advisories

Reporting Water Quality Issues

If you have a water quality issue to report, please call or email so we can track your exact location and the nature of the complaint.

  • Weekdays 8:30 am to 4:30 pm call 250-334-6056 or or email 
  • Weekends and after hours water emergency line: 1-877-999-2285

It is important that we are able to accurately track the source of any drinking water complaints and we ask the public to use the appropriate mechanism to make their reports.​