An Emergency Operations Centre (EOC) is a coordinated response system used by governments, emergency services, utilities and partner agencies during an emergency.
When activated, the EOC becomes the central hub for:
- Gathering and verifying information
- Coordinating resources like personnel and equipment
- Supporting decision-making
- Sharing clear, timely, and consistent updates with the public
The EOC helps ensure that response efforts are organized, efficient, and focused on safety for both emergency personnel and the community.
Did you know?
During complex emergency happens, two separate teams go to work using the same systems and principles. One focuses on the scene. The other makes sure the scene has what it needs.
Incident Command manages the scene on the ground, directing crews, tactics and real-time decisions.
Emergency Operations Centre works behind the scenes, coordinating resources, managing communications, and handling everything that would otherwise pull responders away from the incident.
About EOCs
A Trusted Source of Verified Information
During a complex emergency, the Emergency Operations Centre verifies information and is a trusted source for accurate and up-to-date information. For reliable updates, safety information, and response details, always follow official channels from your local EOC.